Coaching Packages
Coaching packages, frequency, discounts, fulfillment, & terms
Private Coaching programs are offered in packages consisting of a select quantity of sessions rather than a required number of sessions per month, thereby allowing the client to schedule sessions as often or as infrequently as they prefer (although it is recommended that sessions be conducted at least twice per month). The minimum number of sessions is 4, with additional packages offered in quantities of 6, 8, or 12 sessions (the more sessions purchased and paid for in advance, the lower the cost per session). Clients who choose to re-enroll may do so for as few as 3 sessions at a time; yet it is recommended that they take advantage of Michael's re-enrollment discounts and commit to at least six. Discounts are also extended to referrals, as well as to those whom refer new clients.
Group Coaching: please return to "Coaching" to learn more about group packages and terms.
Private Coaching calls are conducted approximately every 10 days, however, many clients prefer one call per week - while others prefer one every 2 weeks. When starting out, it is recommended that the client schedule a call at least every 10 days until momentum is achievedbefore dropping back to twice per month, if at all. It is also recommended that clients commit to at least 6 sessions, although this depends upon the outcome(s) they are looking to achieve. NOTE: Clients will be required to complete and submit a detailed Questionnaire prior to their first session (see "Preview Questionnaire").Michael is committed to providing maximum value while supporting each client to achieve their outcome(s) as rapidly as possible – and leaves it fully up to the client to express when and to what degree this value is being realized. Therefore, there are NO long-term contracts nor formal agreements required, as the client is free to declare at which point they have achieved their outcome(s) - whether or not they have completed all of their pre-paid sessions. Note: clients will be required to read and concur with the disclaimer statement (below).
A typical private coaching session lasts from 35 to 40 minutes, although first calls may last 45 to 50 minutes (Group coaching calls last from 40 to 50 minutes). Clients are expected to initiate each call at a pre-agreed-upon time (the phone number will be provided upon enrollment) and are responsible for being prompt. If the client is unable to make the call, 24 hour advance notice is both requested and required. If a private client does not have an unlimited long-distance calling plan, Michael is willing to call the client back (domestic private clients only). For Group Coaching, specific call-in instructions will be emailed to each participant in advance of each scheduled session (see "Group Coaching").Refund Policy: Although the vast majority of Michael's clients choose to complete their packages (and often re-enroll even after they’ve accomplished their initial objectives), should a private client achieve their outcome before completing all of their sessions (or are otherwise inclined not to continue), then any remaining sessions will be refunded on a pro-rated basis; adjusted to the full-price/per-session cost, based on the total number of sessions that were actually provided. Also, although Michael typically forgives missed sessions for private clients (and even counts over-time sessions as a single session), any missed, pro-bono, or extended sessions will be recorded and subtracted from any refundable amount due should a private client opt out early for any reason. Refunds will not be issued for any missed or un-used Group or Subscription Coaching sessions, however, a credit may be issued for future sessions.
98% of coaching is conducted via phone, as Michael coaches clients all over the world! For best results, it is suggested that the client call from a land line and from a location where they may enjoy privacy and be able to take notes. For clients who live in Southern California and desire to be coached in person, special arrangements may me made.
"Efforts and courage are not enough without purpose and direction" -John F. Kennedy
Statement of Intent and Disclaimer: Life Coaching should in no way be construed as therapy or psychoanalysis, as the intent is to actively engage in an open and honest conversation about what is preventing the client from achieving their desired outcomes. Coaching is about breaking free of limiting beliefs and socially-conditioned "habits." It is about exploring new and powerful "ways of being," as opposed to psycho-analyzing, diagnosing, or otherwise focusing on past "issues." Although "past issues" may be discussed, Coaching is about creating empowering resolutions to everyday challenges, which arise in the face of living in an otherwise normal and healthy environment and establishing effective action plans in support of establishing and accomplishing those outcomes. If you feel that you are in need of resolving deep-seated issues or feel you may be suffering from depression, you are advised to seek the council of a licensed therapist or mental health professional. Also, although it is Michael's intent to fully honor the confidentiality of what is shared during coaching conversations, he cannot guarantee any such confidentiality. Note: if you are requested to do so, please click on the following link, type your full name in the subject line, and type the following phrase in the body of the email: "I have read and concur with the coaching disclaimer." disclaimer@intentionquest.com
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